Providing quality services is Jodie McDowell’s top priority. If you have questions or issues with our services , please contact us so we can come to a resolution as quickly as possible.

Refunds & Exchanges: Gift certificates and digital downloads are non-refundable. See specific instructions for Energy Work and Psychic Readings below.

Psychic Readings and Group Events: Psychic Reading appointments require 24-hour advance notice to cancel. Jodie McDowell is happy to refund within that period or apply the total amount toward a future appointment. Appointments will be held via Zoom unless you request a telephone appointment. Please be advised that Jodie McDowell is prompt and will deduct appointment time from late start times.

Energy Work Sessions:

Energy work is a complementary healthcare practice that should not replace Western medicine. The State of California does not license energy workers. I do not diagnose or make any claims of healing. You must sign a consent form before our first session. You will be offered a copy of California State Law SB-577. Please see my blog post, What Is Energy Work, for a full description of energy work and what to expect during a session.

Certifications

Lisa Powers has certified me as a Reiki Master and Crystal Reiki Master.

Bernadino Nardella of the Accademia Holistica Avanzata has certified me as a Fairy Light Worker.

I graduated from the Reiki and Color Therapy program by Libby Seery of the Renaissance Training Academy.

Certified Energy Psychology and Wholistic Healing Practioner by Aditi Goyal.

Certified Neuro-Linguistic Programming (NLP) Practitioner by Kain Ramsey of The Academy of Applied Psychology

Professional Diploma in Akashic Records by Dr. Karen E. Wells of KEM.

Cancellations and No-Show Policy:

Cancellations must be made 24 hours in advance for a refund or to reschedule your appointment. No-shows are non-refundable.